Last updated 1 September 2026
Return to the HomepageFDC Oxen, Inc. operates a regional freight consolidation and last-mile delivery yard in Austin, Texas. The developer name behind this service is FDCOxen. This privacy policy explains in plain language how the yard gathers, stores, protects and shares information that visitors and freight partners provide when they use our website, call our office, or ship through our lanes. We take the trust that independent shippers place in us seriously. A load that is handled carelessly can hold up an entire day, and the same care carries over to the way we treat the personal data that touches our records.
This page is written so that anyone can understand it. We avoid legal jargon wherever we can, and we clearly spell out the limits of what we will and will not do with your information. If a word here is unclear, please contact the yard office at helpdesk@fdcocen.buzz and a real person will answer your question.
This policy applies to the public website found at https://www.fdcocen.buzz and to the services that FDC Oxen, Inc. provides to shippers, receivers and partner hauliers. It covers personal information we collect when you browse the site, when you send a message through our contact form, when you call the dispatch desk, and when you ship or receive freight coordinated through our yard.
This policy does not apply to the practices of third parties we do not control. When you follow a link that leaves this site, the destination website has its own rules about privacy, and we encourage you to review them before sharing anything.
Depending on how you interact with our yard, we may collect several categories of personal information. We keep this list honest and narrow. We do not collect more than we need to run a freight business well.
We collect information through several ordinary channels of operating a business. None of these methods is hidden, and we never scrape databases you did not choose to share with us.
We put every piece of information to a legitimate business use that supports your freight moving smoothly. The list below names those uses without pretending to be more useful than you would expect.
When a privacy law asks us to name a lawful basis for processing personal information, we rely on the grounds that fit the situation. For most of our work the basis is the performance of a transportation contract. When you ask us to move freight, we need your contact details and delivery address to fulfil that request.
Where we respond to your own inquiry before any contract exists, our basis is legitimate interest: you reached out to us for help, and answering your question is plainly in your interest as well as ours. Where a law such as the General Data Protection Regulation requires specific consent, we do not process your data without that consent, and we make withdrawing consent straightforward.
Independent shippers who bring freight to our yard sometimes provide us with information about their own customers, such as a receiver name and a delivery street address. When that happens, the shipper is the controller of that customer information, and the shipper must have a lawful right to share it with us so that we can complete the delivery.
We ask each freight partner to review this policy and to tell their customers that a coordinating yard will hold limited delivery details for the purpose of moving a load. We hold such details no longer than needed and we do not use them for any unrelated purpose.
We protect stored personal information with controls that match a working freight yard that is used to locking gates and accounting for what leaves the property. Access to our records is limited to staff and partners who need it to do their job. We use secure connections where technology is under our control, we keep software current, and we apply sensible password practices to every account that can reach client information. Sensitive details such as delivery addresses and proof-of-delivery records receive the greatest care, because they are the facts that keep a load on the right truck and on the right road.
No method of digital storage is perfect, and no business can promise absolute protection against every possible breach. What we can promise is that we take reasonable and industry-appropriate steps, that we review our controls regularly, and that we respond without delay if we ever become aware of a problem involving your information. If a breach ever touches your data, the yard will tell you what happened, what we fixed, and what you should watch for next.
We keep personal information only as long as a genuine business or legal need remains. A proof-of-delivery record may need to stay on file until any dispute period has passed. A message asking about a possible booking may be kept while we work the inquiry and for a short period afterward in case you write back.
When the need ends, we delete the information or turn it into an anonymous form that no longer identifies you. We do not hold archives out of habit, and we do not keep unused data because deleting it would take effort.
Our freight yard services are not intended for children, and we do not knowingly collect personal information from children under the age of thirteen. The website sells no products to children, and its content is about commercial transportation rather than entertainment aimed at young audiences.
If a parent or guardian learns that a child has provided personal information to us without consent, we ask that the adult contact the yard at helpdesk@fdcocen.buzz. We will remove the child data from our records promptly and confirm that the removal is complete.
Depending on where you live, you may have rights to your personal information. We honour those rights wherever the law grants them, and we will respond to a clear request within the time that the law requires. Those rights may include the following.
Under the California Consumer Privacy Act and the California Privacy Rights Act, California residents may have additional rights over their personal information. We confirm plainly that FDC Oxen, Inc. does not sell personal information, including the personal information of minors, and we do not share it for cross-context behavioural advertising.
California residents have the right to know what personal information we collected and why, the right to delete it, and the right to request that we do not sell it. Since we do not sell it, there is nothing to opt out of, but a California resident may still ask to access, correct or delete their information at any time by writing to helpdesk@fdcocen.buzz.
If you visit our site from the European Economic Area, the United Kingdom or Switzerland, the General Data Protection Regulation may grant you extra protections over the limited data we hold. We process your information for the purposes described above, largely so that we can answer you or carry out transportation work. You may contact the yard to request access, correction or deletion, to raise an objection, or to withdraw any consent you gave.
To protect everyone, we verify the identity of anyone who makes a data request before we act on it. If you believe your personal information has been mishandled, you also have the right to complain to your own data protection authority.
Because the yard office is based in Austin, many of our shippers and receivers live in Texas. Texas privacy law expects businesses to describe how they protect sensitive personal information, to keep reasonable safeguards in place, and to report any breach that affects Texas residents without undue delay. We follow those expectations and treat any notification duty with the same seriousness we give a missed delivery window.
This section is a courtesy to shippers who run haulage within the state and who want to know that the law under their feet is honoured where our office stands.
This website may contain links to outside websites, such as the pages of government agencies, industry bodies or our trusted technology partners. A link is an invitation, not a handover. Once you leave https://www.fdcocen.buzz you leave this policy behind, and the third party site decides its own handling of your information.
We encourage you to read the privacy policy of any outside site before you enter personal details there. We cannot accept liability for the behaviour of sites we do not control, and we make that boundary clear on purpose.
Some browsers send a do not track signal to ask websites not to collect certain browsing data. Our site respects the spirit of that request because we collect very little tracking data in the first place. We do not use the site to assemble a cross-site profile of you for advertising, and we have no advertising network to switch off on your behalf.
If you prefer to reduce even server logs, the most reliable route is to clear your browsing history on a regular basis and to avoid sending sensitive details through public connections.
We may revise this privacy policy from time to time as the yard grows, as our tools change, or as the law develops. When we make a material change, we will update the date at the top of this page and, where it makes practical sense, draw attention to the change on our homepage or in a message to active partners.
Continuing to use this website or to ship with us after the revision date means that you accept the updated policy. We keep archives of earlier versions so that anyone can see what we promised before, but the version that applies to you is the one posted on the day your information was handled.
Our yard does not use your personal information to make automated decisions that carry significant legal or financial effect. Freight routing is planned by people who read the daily volume, the delivery windows and the road conditions, not by a silent algorithm that acts on you without a human in the loop. We do not build a behaviour profile to show you adverts, and we do not feed your data into a scoring model that decides your credit.
Where we use any simple software tool to sort messages or to keep a schedule tidy, a member of the yard team always reviews the outcome before it touches your shipment. You are always welcome to ask that a human revisit any decision that involved your freight, and we will gladly walk through the reasoning with you over the phone or by email.
If you have a question about this policy, want to exercise a privacy right, or need to report a concern about your data, the desk is ready to help. Please direct your message to the privacy contact shown below, and a member of the yard team will reply within one working day wherever possible.
Thank you for trusting FDC Oxen, Inc. with your freight and with the details it takes to move it. The yard team is grateful for the chance to serve your lanes and to protect what you share with us.